Today..... i would like to share with our blogs community, especially my readers blog, jompikir. This entry talks about the leader, who is manage and construct the staff how to approach the goals and the mission in organisation. This can be done by participating and taking part in each activities run by the staffs. So, for that purpose....make sure the man who called himself as the " boss" is the good boss that must be respected by all peoples and effective at managing staff.
On the other hand, being a good boss and empowering your people to make daily decisions does not abdicate your authority.Here are some tips, how to be a good 'boss'....
1. Delegate Responsibility and Trust Your Staff.
Micro-managers are never appreciated.Once you have trained someone to handle a task/job, allow him / her to handle it without interference.Different people, have different approaches and someone else's way/style of doing something may be just as efficent as the way you would do it. Constantly correcting your staff, will undercuts their confidence and does not allow them to exercise their own style.
2. Know Your Employees To Know Your Strength.
Watch your staff, get to know them as individuals.Understand their motives.WHY do they work in this organisation ? WHY do they work in this section/unit/department ? WHAT excites them ? Some of them love the work.....love the flexible hours.... love the retirement plan.....etc. Whatever it is, do your best to understand them. That allows you to enhance, adjust and allign their motives with your goals.
3. Clone Yourself.
Once you've identified good candidates, teach them your job.Teach them to be YOU. The best boss, trusts his/her staff and re-creates himself many times over, so that in case of emergencies, or in his absence, he/her will have excellent help that can be utterly relied upon.
4. Empower Your Staff To Make Critical Decisions.
If you have done a good job of training your staff, then you must believe they are doing their best to act in your and your organisation's best interest. Even, if they make a wrong decision or handle a situation in a way you would not have, don't second guess or berate them. Instead, use it as another training opportunity.
5. Create a Clear Chain of Command.
If you are the boss, be sure the rest of the staff, understands the 'chain' of command in the organisation/department/unit.This, to ensure all the staff know what to do or how to solve the problems that occured in your organisation.
6. Help Them Learn to Work Out Issues Without Your Intervention.
Sometimes, one or more of your staff may experience 'friction' with others. If, they come tattling on one another to you, listen to them very carefully. You'll need to step in and resolve the 'conflict' when someone is not fulfilling his own responsibilities or is 'mistreating' another employee.
7. Deal With Any Problems Quickly and Directly.
Any boss who is busy totally understands this concept - "I don't need all the details, bottom line is for me." Please, deal with it quickly and do not nag your staff, when the problems is brought for your attention.
8. Tell Your Staff How Much You Appreciate Them.
Never hesitate to 'pat' your employees on the back, compliment and thank them for their excellant service. If customers are there, letting them know how you 'value' and 'appreciate' your staff can go a long way toward the customers actually having more faith in the services your business provides.
9. Share Your Goals With Your Employees.
Tell your staff, what makes you happy and ask them directly to help you reach your goals. " Hidden agendas " in a leader are damaging to morale, because they create confusion in those who work for you. they love to feel helpful and accomplished. Your job is to tell them how to achive those feelings.
10. Learn to be an Effective Listener.
Your employees deserve to be heard when they have concerns. Allow them to finish talking before you speak., do not assume that tou know what they are going to tell you before they finish talking., do not form objections in your mind while they are talking. Instead try to be fully engaged while they are talking. Acknowledge their points, which does not mean that you agree, but it does mean you understand their concerns.
So......for the people who's going to be a good boss....please,... take a good look and use it to improve your job or missions......jompikir ......< TQ >.